Support

We're here around the clock.

Talk to our team about what you need, or reach technical support any hour of the day.

Website down, email trouble, DNS changes or account access — any time, day or night.

Not sure what to buy? Need a custom website or a bulk order? Talk to our team.

Send details or screenshots and we'll get back to you quickly.

Manage your account

Everything you've bought lives in your account.

Manage domains, DNS, hosting, email, billing and renewals.

Open a product's dashboard, set up email, or launch your control panel.

See registration details for any domain name.

How do I point my domain to my website?

Sign in, open your domain, and choose DNS. Update the A record (or nameservers) to your host. If we host your site, it's connected automatically.

How do I set up email on my phone?

Open your email product in your account and follow the device setup guide for iPhone, Android or Outlook. Support can walk you through it any time.

When will I be charged for renewal?

Products renew automatically before they expire so nothing goes offline. You can change auto-renew and payment methods in your account.

What is your refund policy?

Refund eligibility depends on the product and timing. See the terms of service or call us and we'll help.

I forgot my password.

Use Sign in and choose "Forgot password." Support can also help verify your account.